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I am a purse whore.  I have a massive collection of couture purses.  I bought a $1500 purse from there and when I tried to exchange it, they wouldn't even consider
it.  I never carried it and it was never even taken out of its box.  For such a luxury good, a mere 15 DAY return policy is obsurd.  I will never buy a Louis purse
and may sell all the ones that I have.
this place always makes me feel upper class, but this only happens when you don't see a bunch of fake LV used by tourist.

i remember everytime i walked into this place, i was always greeted with attention. once in a while, one lady would say, "Hey you! Long time no see, have a seat".
this was how they treated me and my parents. back in the day when they buoght a lot of stuff, they would get service like coffee/tea/soft drinks and we get to occupy
a sofa with a huge hidden catelog.

i also really like the place after they finished their remodelling.

the only problem i have now is that we arent regulars anymore. i see to many people with knockoffs from chinatown that it makes the brand meaningless. i know that a
lot of people would say, "you know Lv whores are able to tell which is real and which is fake', but many knockoff manufacturers are able to reproduce something that
is almost 95% real, not even the the LV employees could tell the difference
Louis Vuitton San Francisco is horrendous and the customer service terrible - not only are the sales folks arrogant they are dishonest and deceitful. After a couple
of visits, we finalized a purse. The sales associate brought us a "fresh piece" from inside which was double wrapped. It didn't occur to us to check on the contents.

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too bad i can only afford to purchase 1 purse every couple of years. last year i dropped my christmas bonus for a purse they were discountinuing and only had ONE
left. i had to get it before some stranger snatched it.

the longevity of these purses are amazing. i see older women with it, especially the speedy and you can tell they've got some miles on them because of the dark
colored leather handles. even after all those years, the speedy never goes out of style. never.

i love LV for a mountain of other reasons but it would take too long for me to note them all down.
My first LV purse was purchased at this specific store as a grad present.  only thing i didnt like about the store was the customer service, just because my mother
and i werent dressed up or looked rich no one would assist us because they probably thought we were just looking..boo and thumbs down on service i am going to GUCCI
now way better service and quailty imo.
I was a bit disappointed with the lack of service at this location.  We were waiting at least 5 minutes at the counter for someone to help us.  The cashier "Venus"
did not even acknowledge that we were standing right in front of her.  She looked up at us and quickly turned away.   I understand that it was busy, however have a
little compassion and smile a little like you enjoy your job.  All she had to say to us is, "Hi, I will be with you shortly."  How hard can that be, right??? 
Luckily this man (sorry did not take down his name) asked if we needed help.  FYI, store managers, at the next team meeting, please make sure you remind each sales
associates to smile, greet every customer or at least acknowledge that they are there.

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I am going to have to disagree with the reviewers below. I came in here to check out a wallet because my husband wanted to buy me a new one for our anniversary. I
was looking for the zippy in monogram and was lucky enough to see the zippy and the organizer at this location whereas it was unavailable in at the Palo Alto LV. I
was greeted by everyone in the store and asked if I had been helped yet by three associates. I didnt catch any of their names but they all were very nice and
attentive. I prefer this location over the Valley Fair location. I was even able to check out the insolite wallet. There selection is vast and they have clothing! I
am a fan!
mom: when are you going to get married?..you're not getting any younger!..stop wasting your money on going out!...
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me: (handing her louis vuitton bag)
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mom: (smile, hugs and kisses)...are you eating well?...anything you need?...you should visit more often...
i love lv even though it's not even leather.  it's made out of canvas. 

how do i know?? one day, i was carrying a big speedy when my water bottle cap came off inside my bag.  the whole bottle spilled in my bag and i walked around happily
for hours before i realized i was carrying a bagful of water because ot the waterproofed canvas.

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I also love that they're open pretty late to fit in with my relaxed lazy vacation schedule. Might be dangerous if you're walking home from Dukes tho :)

It was also pretty entertaining to see an older Chinese man buy a $280 t-shirt here, for no other reason than seeing a man buy a $280 *t-shirt*
$200 CHEAPER THAN MAINLAND and tax was half, yippie!!!
The Ala Moana store, however totally disrespects locals. Their staff has lots of local snob beeyotch chicks who work there who refuse to help out people who look local. The Ala Moana LV store SUCKS! Work on your service or get outta town.

If you couldn't tell from my review of the SF store, I'm not a fan of LV.

That being said, this particular boutique merits three stars.  Why? 

1. As Connie, Nette, and Buttercup mention, the prices here are 5% less than on the mainland.
2. They receive new items IMMEDIATELY, sometimes before you even know about them.
3. The store is in fact open until 11, 7 days a week including holidays (actually this is true for almost all the boutiques in Waikiki) and PACKED all the time.  In a drunken stupor and feel the need to buy a trashy wallet at 10.45 pm?  Head here.  It's also located a few blocks from most bars and clubs.  How convenient.
4. Another reason common to all stores in Hawai'i: 4% sales tax.
5. English is the SECOND (possibly THIRD) language spoken here.
I LVOE THIS LV LOCATION IN WAIKIKI!

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I LVoe this particular location. Something about being on vacation just makes me want to spend my money frivolously away and what better way to spend it than on a fabulous new Louis Lou! Lucky for me, a little birdie talked me out of making that purchase this time..but if I did have to drop a G I would do it here.
Love LV! Especially the VIP room and great service we always receive from Ken! Complimentary champagne and Big Island cookies and brownies are always lovely. The champagne helps soothe the reluctance of making a big purchase.
The selection is great and the staff is attentive. The sales staff seems to follow a mantra of good sales which is that anyone could be a potential customer! They have almost everything in stock and the prices are lower than on mainland or online and tax is half as much as the bay area. DUH.
When I came here last year, the gal that helped us was much more friendlier and down to earth. This time around, there were a bunch of Japanese tourists in the store. Since the bread and butter of these luxury stores caters to them, we couldn't help but feel a bit neglected and ignored this time around. Not even a greeting or told someone would be with us shortly. I prefer this location over the Alas one only because it seems they have a wider selection. But after this last visit, I might just have to make my purchase at the Ala Moana location.
Thanks to the guy upstairs who escorted me through the murakami exhibition and didn't kick me out when I drunkenly picked up that new purple murakami tote even though he explicitly told us NOT to touch anything! LOL good times...
I went in with my mom to look at purses.  I totally was not in the market to make a purchase, but how could i help myself?!?  Karen was fantastic as she helped me look at luggage.  She even went down in storage to pull out a luggage that i wanted to see...even though i didn't get that one.  I ended up getting something else, and she was pleasant and not once did she make me feel like i was too high maintenance...even though i am.  :) 

this is the only LV that i shop at and for my experiences here... i'm 2 for 2.  i love it here...and i never have buyers remorse when i leave (even though i should)... ha!

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Minus 1 star because I have been here before and have gotten snobby looks from the sales associates when I was "just looking."
Would have given 3.5 stars.Came in to get an exchange on a wallet. When I walked in, I didn't get any kind of greeting from their sale associates, but I didn't
notice anyone else getting one either. I did not have to wait too long before a friendly SA helped me out. I got help from two of their SA and both were friendly.
Sorry, I don't remember their names. After reading the others' reviews, I thought I had a pretty good experience here. I walked in with jeans and a plaid shirt,
nothing expensive, and didn't feel like I was being treated unfairly. But for the amount of money that was spent from this company, I would expect a bit of better
service. Even the Guess store in Stones has more friendly SA. I'll definitely come back to this one instead of the Valley Fair one.
This store makes me feel absolutely POOR... lol .. But some how I still keep coming back.....

OMG... I need to have those black skinny Graffiti jeans they have on the male mannequin! they are to die for! those lime green shoes are no joke!!!

I guess I will just pay my rent late.. Im sure my landlord will understand....
The store has prime location right in front of Union Square which is very inviting for tourists or anyone that loves the brand. The past few months the decor on
their display window looked like it was picked out and arranged by a blind person. Very tacky. Neon.