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I am a purse whore.  I have a massive collection of couture purses.  I bought a $1500 purse from there and when I tried to exchange it, they wouldn't even consider
it.  I never carried it and it was never even taken out of its box.  For such a luxury good, a mere 15 DAY return policy is obsurd.  I will never buy a Louis purse
and may sell all the ones that I have.
this place always makes me feel upper class, but this only happens when you don't see a bunch of fake LV used by tourist.

i remember everytime i walked into this place, i was always greeted with attention. once in a while, one lady would say, "Hey you! Long time no see, have a seat".
this was how they treated me and my parents. back in the day when they buoght a lot of stuff, they would get service like coffee/tea/soft drinks and we get to occupy
a sofa with a huge hidden catelog.

i also really like the place after they finished their remodelling.

the only problem i have now is that we arent regulars anymore. i see to many people with knockoffs from chinatown that it makes the brand meaningless. i know that a
lot of people would say, "you know Lv whores are able to tell which is real and which is fake', but many knockoff manufacturers are able to reproduce something that
is almost 95% real, not even the the LV employees could tell the difference
Louis Vuitton San Francisco is horrendous and the customer service terrible - not only are the sales folks arrogant they are dishonest and deceitful. After a couple
of visits, we finalized a purse. The sales associate brought us a "fresh piece" from inside which was double wrapped. It didn't occur to us to check on the contents.

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We were under the impression that we wouldn't be receiving good customer care due to the fact that whenever I visit my local LV store in San Jose, CA, I am ignored and not given any attention by the store employees.

We were blown away at the level of customer care and attention we received at this LV!!

We were approached by a gentlemen named Ron who helped us at the store. He wasn't pushy, he answered every single question we had, he checked prices in other states, tax rates, and showed us every purse we wanted to see!  In short, Ron was amazing. Besides being knowledgable, he is a kind and pleasant person.

Needless to say, a purchase was made that day. We will be stopping by again during our next visit to Waikiki!

Truth be told I was majorly disappointed when I found out that the LV store in Macy's on the Mall closed. While I'm not a huge, consistent shopper at stores of this caliber, I do enjoy stopping to check them out when I'm in town. Part of the appeal for me is the environment. The store in Macy's had an urban feel and the convenience of being downtown. The Galleria is a lovely, upscale suburban mall. For me that's not quite the same. But during my most recent trip I was happy with the size of this store and its merchandise, although it's not a full lineup: no apparel. So if you're willing to make an extra effort for this relatively new LV store you won't be disappointed.


buy buy buy... !!!

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I also love that they're open pretty late to fit in with my relaxed lazy vacation schedule. Might be dangerous if you're walking home from Dukes tho :)

It was also pretty entertaining to see an older Chinese man buy a $280 t-shirt here, for no other reason than seeing a man buy a $280 *t-shirt*
$200 CHEAPER THAN MAINLAND and tax was half, yippie!!!
The Ala Moana store, however totally disrespects locals. Their staff has lots of local snob beeyotch chicks who work there who refuse to help out people who look local. The Ala Moana LV store SUCKS! Work on your service or get outta town.

If you couldn't tell from my review of the SF store, I'm not a fan of LV.

That being said, this particular boutique merits three stars.  Why? 

1. As Connie, Nette, and Buttercup mention, the prices here are 5% less than on the mainland.
2. They receive new items IMMEDIATELY, sometimes before you even know about them.
3. The store is in fact open until 11, 7 days a week including holidays (actually this is true for almost all the boutiques in Waikiki) and PACKED all the time.  In a drunken stupor and feel the need to buy a trashy wallet at 10.45 pm?  Head here.  It's also located a few blocks from most bars and clubs.  How convenient.
4. Another reason common to all stores in Hawai'i: 4% sales tax.
5. English is the SECOND (possibly THIRD) language spoken here.
I LVOE THIS LV LOCATION IN WAIKIKI!