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We were under the impression that we wouldn't be receiving good customer care due to the fact that whenever I visit my local LV store in San Jose, CA, I am ignored and not given any attention by the store employees.

We were blown away at the level of customer care and attention we received at this LV!!

We were approached by a gentlemen named Ron who helped us at the store. He wasn't pushy, he answered every single question we had, he checked prices in other states, tax rates, and showed us every purse we wanted to see!  In short, Ron was amazing. Besides being knowledgable, he is a kind and pleasant person.

Needless to say, a purchase was made that day. We will be stopping by again during our next visit to Waikiki!

Truth be told I was majorly disappointed when I found out that the LV store in Macy's on the Mall closed. While I'm not a huge, consistent shopper at stores of this caliber, I do enjoy stopping to check them out when I'm in town. Part of the appeal for me is the environment. The store in Macy's had an urban feel and the convenience of being downtown. The Galleria is a lovely, upscale suburban mall. For me that's not quite the same. But during my most recent trip I was happy with the size of this store and its merchandise, although it's not a full lineup: no apparel. So if you're willing to make an extra effort for this relatively new LV store you won't be disappointed.


buy buy buy... !!!

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I LVoe that the store is always in stock with the newest release items.
I LVoe how this location is situated in the middle of the shopping center and AWAY from all the prostitutes near Kuhio Ave.
I LVoe how the store is air-conditioned, so I can cool off without feeling all sweaty and stinky from the scorching sun.
I LVoe that the store is OPEN LATE until 11, so I can walk here after a late night dinner.
I LVoe that Hawaii tax is ONLY 4.7% compared to the shitty Bay area tax of 9.25%.
I LVoe how the prices are slightly LOWER than retail price. Call the store to check prices!
I LVoe how I brought in my previous Saleya bag and they repaired and waxed the zipper within minutes.
I LVoe how the sales associates are friendly, helpful, and committed to providing the best costumer service.

Most of all, I LVoe how I brought home a great souvenir compared to those boobie lighters and lei shit that can be purchased from the ABC chain stores.



 Every time I walk into an LV store, no one every pays attention to me!  Maybe its because I'm a lot younger than people who normally shop at Louis but still, I'm a paying customer and loyal to the LV brand.

The folks at my LV store back in San Francisco are not that helpful but when I visited this location in Honolulu, I was greeted right away and was asked if I was looking for anything in specific.