We were under the impression that we wouldn't be receiving good customer care due to the fact that whenever I visit my local LV store in San Jose, CA, I am ignored and not given any attention by the store employees.
We were blown away at the level of customer care and attention we received at this LV!!
We were approached by a gentlemen named Ron who helped us at the store. He wasn't pushy, he answered every single question we had, he checked prices in other states, tax rates, and showed us every purse we wanted to see! In short, Ron was amazing. Besides being knowledgable, he is a kind and pleasant person.
Needless to say, a purchase was made that day. We will be stopping by again during our next visit to Waikiki!
Truth be told I was majorly disappointed when I found out that the LV store in Macy's on the Mall closed. While I'm not a huge, consistent shopper at stores of this caliber, I do enjoy stopping to check them out when I'm in town. Part of the appeal for me is the environment. The store in Macy's had an urban feel and the convenience of being downtown. The Galleria is a lovely, upscale suburban mall. For me that's not quite the same. But during my most recent trip I was happy with the size of this store and its merchandise, although it's not a full lineup: no apparel. So if you're willing to make an extra effort for this relatively new LV store you won't be disappointed.
buy buy buy... !!!
No comments:
Post a Comment